• Le propriétaire du magasin en ligne : www.colouralike.com est Colour Alike, notre numéro d’identification fiscale :7281237392.
  • Notre siège social : http://www.colouralike.fr/ est situé à Lodz, (Ossendowskiego 3, 93-228Lodz).
  • La boutique en ligne accepte les commandes 24 heures sur 24, 7 jours par semaine.
  • Les commandes peuvent être passées via le site internet (boutique en ligne) ou par e-mail à cette adresse bonjour@colouralike.fr
  • Les commandes sont expédiées dans les 48 heures suivant la réception du paiement du client, à l'exception des jours fériés. Dans ce cas la commande sera expédiée le premier jour ouvrable après les vacances/jours fériés.
  • Il peut arriver qu’une commande soit conservée et mise en attente en raison de l'indisponibilité des produits commandés ou pour des raisons logistiques qui ne sont pas la faute de la boutique en ligne. Dans ce cas, le client sera informé dès que possible.
  • Les commandes sont expédiées par la poste polonaise.

  • La boutique en ligne accepte les modes de paiement suivants :

                - Pay Pal.

  • Droit de rétractation : Le client dispose d’un délai de quatorze jours à partir de la date de réception de la commande pour la retourner sans justification. Passé ce délai, tout retour sera catégoriquement refusé. Les produits sont à renvoyer à l'adresse suivante : Colour Alike Ossendowskiego 3, 93-228 Lodz, Pologne. Toute demande de retour devra être signalée au préalable par le client soit par e-mail bonjour@colouralike.fr.  soit par le formulaire de contact mis à disposition. Attention, tout produit qui aura été utilisé par le client, incomplet, endommagé ou dont l'emballage est abîmé, ne sera ni repris, ni échangé, ni remboursé. Les frais de retour restent à la charge du client qui est responsable des conditions de retour de la commande. Le remboursement des produits s’effectue dans un délai de dix jours après réception des produits retournés.

  • Facture : nous pouvons émettre une facture sur demande.

  • Les données personnelles des clients sont traitées uniquement par Colour Alike, ces données sont utilisées afin d’assurer la bonne gestion des commandes et des factures. Le client a le droit de modifier ou de supprimer ses données personnelles. Remplissez le formulaire de contact  indiqué dans http://www.colouralike.fr/ du magasin en ligne, cela équivaut à un consentement du traitement des données personnelles par Colour Alike.

  • Le contenu du présent règlement est valable pour les deux parties à compter de la date de passation de la commande.
  •  Effectuer la commande pour le client signifie l'acceptation des conditions ci-dessus.


PRIVACY NOTICE

Summary of how we use your data

Colour Alike uses your personal data to manage your relationship with us, allow you to purchase from us, deal with invoicing and ensure that we can communicate with you efficiently.
Data is shared with other members of the Colour Alike and third party agents who assist us with the sale.
Where we rely on your consent, such as for direct marketing, you can withdraw this consent at any time.

What does this policy cover?

This policy describes how Colour Alike will make use of your data to purchase from our website (https://www.colouralike.com).
It also describes your data protection rights, including a right to object to some of the processing which Colour Alike carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

What information do we collect?

We collect and process personal data about you when you interact with us and our websites, and when you purchase  from us. This includes:

your name
your email address
your phone number
your address
your payment details (including your billing address or PayPal account or bank details, as appropriate)
information related to the browser or device you use to access our website;

How do we use this information, and what is the legal basis for this use?

We process this personal data for the following purposes:

To fulfill a contract, or take steps linked to a contract: this is relevant where you make a purchase from us. This includes:
verifying your identity;
taking payments;
communicating with you;
arranging the delivery or other provision of services;
Where we have a legitimate interest. This includes:
to conduct research, analysis and analytics.
Where you give us consent:
we will send you direct marketing in relation to our relevant products and services, or other products and services provided by us, our affiliates and carefully selected partners.
we place cookies and use similar technologies in accordance with our Cookies Policy and the information provided to you when those technologies are used
on other occasions where we ask you for consent, we will use the data for the purpose which we explain at that time.

Withdrawing consent or otherwise objecting to direct marketing

Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your data for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us using the details set out below.

What rights do I have?

You have the right to ask us for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this data to another controller.
In addition, you can object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing).
These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.
To exercise any of these rights, you can get in touch with us – or our data protection officer – using the details set out below. If you have unresolved concerns, you have the right to complainto an EU data protection authority where you live, work or where you believe a breach may have occurred.

How do I get in touch with you?

We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, or would like to opt out of direct marketing, you can get in touch at box@colouralike.com
Which Colour Alike entity is my data controller, and which affiliates might my data be shared with?
The data controller for your information is Colour Alike. 

How long will you retain my data?

Where we process registration data, we do this for as long as you are an active user of our sites and for 12 months after this.
Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future.
Where we process personal data in connection with performing a contract, we keep the transactional data for six years from your last interaction with us (or such longer period as may be required by law).

Language

This policy is written in English with with the possibility of translation in another language (if necessary). In the event of any conflict in interpreting or construing the terms of this policy, the English version